Returns & Refunds Policy

Returns & Refunds Policy

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Our Customer Support Team is here to assist you with any questions relating to your selected packages!

Phone: +923001234567

Email: support@pakautomine.com

PakAutomine Returns & Refunds Policy

PakAutomine makes sure that all of its clients are satisfied with the purchases made. In case any problem is associated with the package activated, we will do everything possible to secure a quick and fair resolution

When can you make a request for return?

At PakAutomine, we aim to provide a transparent and reliable marketplace experience. Before completing a purchase, please check the refund policies that apply to each package category.

Private Seller Packages


Starter Featured Package

Includes:

  • 1 Featured Ad for 7 Days
  • Featured Badge
  • Search Priority
  • 100 Free Credits

Refund Eligibility: A full refund of Rs. 399 can only be obtained, provided there are no published featured ads, featured badges/search priorities, and the 100 complimentary credits are untouched.

Partial Refunds: Not available. If the ad goes live for even a few minutes, the package is considered fully availed.

Premium Featured Package

Includes:

  • 1 Featured Ad for 14 Days
  • Featured Badge
  • Search Priority
  • 500 Free Credits

Refund Eligibility: Eligible for a full refund of Rs. 999 if the 14-day featured slot has not commenced, priority ranking has not been triggered, and the 500 complimentary credits are intact.

Partial Refunds: No partial refunds are granted if the ad is taken down early by the user or if any portion of the 500 credits is spent.

Elite Featured Package

Includes:

  • 1 Featured Ad for 30 Days
  • Featured Badge
  • Search Priority
  • 1,500 Free Credits

Refund Eligibility: A full refund of Rs. 2,700 will be issued if the Featured Ad has not been activated, the Premium Badge has not been displayed, and the 1,500 complimentary credits remain unused.

Partial Refunds: Once any benefit offered by the package, like the Featured Ad, Premium Badge, or complimentary credits, is used, the package will become non-refundable.

Note: You can request a full refund if you have not used any feature included in this package. After approval, refunds are handled within two working days.

Multi-Ad Packages


Seller Pack

Rs. 2500

Includes:

  • 3 Featured Ads
  • 14-Day Duration per Ad
  • 1,000 Credits

Growth Pack

Rs. 4500

Includes:

  • 7 Featured Ads
  • 14-Day Duration per Ad
  • 2,000 Credits

Power Pack

Rs. 7000

Includes:

  • 15 Featured Ads
  • 30-Day Duration per Ad
  • 5,000 Credits

Full Refund Eligibility: A total refund is available within 2 working days if the package remains completely untouched—meaning zero featured ads have been published and the associated credit bundle (1000, 2000, or 5000 credits) is entirely intact.

Partial/Pro-Rata Refunds: To maintain the integrity of bulk discounting, if a user uses even one featured ad slot or spends a portion of the bundled credits, the package becomes entirely non-refundable. No single slot refunds are available for unused slots in multi-ad bundles.

Dealer Packages


Dealer Starter

Rs. 3000 / Month

Includes:

  • 20 Active Listings
  • Dealer Profile
  • 5 Featured Ads
  • 1,500 Credits

Dealer Plus

Rs. 5000 / Month

Includes:

  • 20 Active Listings
  • Dealer Profile
  • 5 Featured Ads
  • 1,500 Credits

Dealer Pro

Rs. 10,000 / Month

Includes:

  • Unlimited Listings
  • 40 Featured Ads
  • 10,000 Credits
  • Priority Listing
  • Premium Dealer Badge
  • Verified Dealer Badge

Refund Eligibility: Full monthly subscription fees are refundable within 2 working days of purchase only if the dealer account has seen absolutely no activity during the new billing cycle.

This means:

  • No active listings have been posted or renewed.
  • No complimentary featured ads have been activated.
  • The bundled dealer credits remain completely unused.
  • The Dealer Profile page/badges have not been activated publicly.

Credit Price Store

A list of credit packages.
CreditsPriceBonus
500 CreditsRs. 500-
1000 CreditsRs. 950+100 Free
2500 CreditsRs. 2,250+300 Free
5000 CreditsRs. 4,000+1000 Free
10000 CreditsRs. 7,500+2500 Free

Refund Eligibility: Users can request a full refund for any credit wallet top-up within 2 working days of purchase, provided the entire credit balance (including the specific promotional bonus credits) is fully intact.

Partial Credit Consumption: Credits cannot be partially refunded. For example, if a user buys the 5000 Credit pack (+1000 free) and uses even 1 credit, the remaining balance becomes non-refundable and must be spent on the platform.

  • Bonus credits awarded as part of promotional offers have no cash value and cannot be refunded separately.

Add-On Features


Refresh Boost

Move your listing back to the top of search results and category pages, increasing its exposure to potential buyers.

Price:

  • 100 Credits per Boost

Refund Eligibility: Once a boost has been applied to a listing, the charge is non-refundable.

Urgent Sale Badge

Provides additional visibility through an urgent sale tag.

Price:

  • 100 Credits (Standard Urgent Badge)
  • 200 Credits (Premium Urgent Badge)

Refund Eligibility: After the badge is activated on an advertisement, the associated credits cannot be refunded.

Verified Seller Badge

Build trust and confidence with buyers by displaying a verified seller status across your profile and listings.

Price:

  • 200 – 300 Credits

Refund Eligibility: Verification fees become non-refundable once the verification process has started or has been completed.

Refund Processing

Any request that qualifies for a refund should be done via the Customer Support Team.

The processing of the refund is normally done within 2 business days, on the condition that the package, credits, subscription, and any other extra service have not been used, activated, or redeemed.

The time required for funds to reflect in the customer's account may vary depending on the payment provider, bank, or financial institution.

Right to Reject Refund Requests

PakAutomine reserves the right to decline refund requests involving fraudulent activity, misuse of platform services, policy violations, chargeback abuse, or any attempt to obtain package benefits while simultaneously requesting a refund.

Thank you for shopping with PakAutomine.

We appreciate your trust in us and are dedicated to offering a dependable and trouble-free buying experience.